It is terribly cliche to point out that the terrible cliche “if you build it they will come” is a poor approach to change management for endeavours as large as an intranet deployment so I won’t bring myself to do it.
Except I guess I just did.
Regardless. Cliches aside, it’s fundamentally true that intranets [...]
As a leading SharePoint partner with gold certification in portals and collaboration (he writes, bragging slightly), a good number of our projects are what we might call rescue missions. We’ve built something of a reputation for being good at salvaging projects that have gone (or are very close to going) off the rails in one [...]
Yesterday we published “An open letter from marketing to IT.” Not surprisingly, IT had a response.
Hey Marketing,
Yes it has been a while.
We got slammed pretty good too, as you might have suspected. Thank god we have juniors to download to, am I right?
Gotta say, though, pretty rich to have [...]
Hey there IT,
It’s me, marketing. What’s it been, three, four months? I know we played you guys at the last corporate softball tournament but before then I don’t think we’d seen each other since… geez, must’ve been that budget planning retreat downtown, eh?
Man, time flies.
Anyway. I just had my most recently quarterly [...]
On the heels of the release of our latest whitepaper, SharePoint 2013: Key Feature Improvements, we sat down with the paper’s author, Dan Barkley, to find out why he is so excited for the latest release from Microsoft.
Download SharePoint 2013: Key Feature Improvements today!
Our four Sitecore MVPs got an early preview of Sitecore’s next release. And the peek at Sitecore 7 revealed many powerful new features. Here are three reasons we are particularly excited for this release.
A little over a week ago, I had the good fortune to be part of the Microsoft Canada Engage roadshow (#MSEngage) in Edmonton. The show hit several major Canadian cities and it was a good chance for Microsoft, some of its partners (like Nonlinear Enterprise), some of its customers and other general interested parties to [...]
CXM vs WEM – a quick and dirty guide to the latest acronym battle
If you’ve been to a conference, kept up to date on your RSS feeds or otherwise remained connected to the digital marketing landscape over the past several months – or if you’ve been tasked with researching a new content management platform for your company – you’ve undoubtedly seen a whole new bevy of acronyms pop [...]
Three questions to answer when integrating Customer Experience Management (CXM) and Association Management System (AMS) platforms
Combining an Association Management System (AMS), such as TMA’s Personify, with a Customer Experience Management (CXM) platform, such as Sitecore, presents associations and non-profit organization a whole new world of opportunity for deepening member engagement.
But if the potential is clear, the road to realizing this potential can be anything but. As our [...]
Customer Experience Management (CXM): The challenge for associations, non-profits and NGOs
Few sectors stand to benefit from the effective use of customer experience management technologies as much as associations, NGOs and non-profit organizations. The importance of optimizing the online channel has never been more important for these groups – and new CXM technologies, including Sitecore CEP, make this a possibility in a way [...]
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